Talk to us

Questions about a machine, an order, a return or a technical specification — all of it comes to the same place, and a person answers it.

Email

Response times

We answer email Monday to Friday, 9:00am–5:30pm UK time, and aim to reply within one business day. Messages sent over a weekend or a UK public holiday are answered the next working day.

Helping us help you faster

When you write in, including the following usually saves a round trip:

  • Your order number, if the message concerns an existing order
  • The exact product name — many mini PCs differ only by processor suffix, so “Beelink SER9” is ambiguous where “Beelink SER9 Pro AMD Ryzen 7 H 255” is not
  • For a technical fault: what happens, when it started, and anything you have already tried
  • For a pre-purchase question: the workload, the operating system, and any hard constraints such as size, noise or power draw

Registered office

SALEFORGE LTD
Malmarc House
116 Dewsbury Road
Leeds
West Yorkshire, LS11 6XD
United Kingdom

Registered in England and Wales, company number 17065254.

This is our registered office address, not a retail counter or a returns address. Please do not send hardware here — returns must be authorised first so that we can issue you the correct address. See the Returns & Refunds page.